North Carolina residents that are unable to work due to a disability may be able to receive Social Security Disability Insurance (SSDI) benefits. These benefits are available to those residents that have paid into the system through their previous work, and may even be available for your spouse or child.

Other benefit programs are also available to provide additional assistance as needed. Disabled North Carolina residents that have a low income may also be eligible for Supplemental Security Income (SSI).

SSDI and SSI benefits are intended to help eligible North Carolina residents with their daily living expenses, as well as healthcare and personal care expenses. To receive these benefits, you must meet the eligibility criteria.

Facts About North Carolina

The CDC estimates that one in three North Carolina residents have a disability, which is slightly higher than the national average. Approximately 14% of disabled residents deal with mobility issues such as trouble walking or climbing the stairs, while another 14% cope with cognition issues such as difficulty concentrating, remembering, and making decisions.

However, there are plenty of cases where disability causes difficulty with independent living (8%), deafness (8%), trouble seeing (6%), and trouble taking care of oneself (4%).

Disabled adults are also more likely to have other health issues such as obesity, diabetes, heart disease. They are also more likely to smoke than the general population. Programs like SSDI and SSI are designed to help qualified individuals cover their expenses.

While this program is available for North Carolina residents, they are both federal programs managed by the Social Security Administration (SSA). Additional assistance programs managed by the state are also available including North Carolina Medicaid and North Carolina Unemployment.

How to Qualify for SSDI in North Carolina

Social Security Disability benefits are available to disabled North Carolina residents who meet eligibility requirements and qualify. The two main conditions you need to meet are having an eligible disability and working credits.

Disability is determined by the criteria established by the SSA. Only cases of severe long-term disability are eligible for SSDI benefits. Even though SSDI is a federal program, North Carolina Disability Determination Services (DDS), which is part of the North Carolina Department of Health and Human Services, is responsible for disability adjudication for the SSA.

The SSA has a list of medical conditions it deems severe enough to qualify an individual for disability. The disability must keep you from performing substantial gainful activity and your monthly earnings must fall within a certain threshold. Other factors that go into determining disability are your ability to do a different type of work, despite your medical condition, as well as your past work experience, age, and transferable skills.

Even if you have a qualifying disability, to receive Social Security benefits you’ll need enough work credits. Work credits are earned by being an eligible employee in a job covered by Social Security. The number of credits earned is based on your yearly wages and you can earn up to four per year.

Typically, you need 40 work credits, with 20 credits being earned in the last 10 years, to be eligible for SSDI benefits. However, your age when you file for disability will determine how many work credits are required. Note that there are special exceptions available for individuals who are blind and the widow or widower of the injured worker.

It's important to remember that short-term disability is not covered by SSDI. Instead, it is assumed that a working individual has other resources available such as workers’ compensation, insurance, and other investments.

How To Apply for SSDI in North Carolina

There are several ways to apply for SSDI in North Carolina. The easiest way to apply is by submitting an online application for benefits. This will allow you to complete the form required for submitting a disability claim and provide all necessary medical evidence and documentation of your disability and eligible work experience.

If you don’t have access to the online application, you can also apply for Social Security disability benefits over the phone by calling your Social Security office at 1-800-772-1213. Phone applications can be filed from 7 am to 7 pm, Monday through Friday.

You can also apply for North Carolina disability in person by visiting your local Social Security office and submitting a paper application. You’ll find Social Security offices in Ahoskie, Albemarle, Asheboro, Asheville, Charlotte, Concord, Durham, Elizabeth City, Fayetteville, Franklin, Gastonia, Goldsboro, Greensboro, Greenville, Henderson, Hendersonville, Hickory, Kinston, Lumberton, Mt. Airy, New Bern, Raleigh, Reidsville, Roanoke Rapids, Rockingham, Rocky Mount, Salisbury, Sanford, Shelby, Smithfield, Statesville, Washington, Whiteville, Wilkesboro, Wilmington, Wilson, and Winston-Salem.

Keep in mind every application for SSDI, regardless of how you apply, will require your personal records, medical records from all health professionals that have treated you for your disability, tax returns, and a list of employment over the last 15 years.

How To Appeal a Denial in North Carolina

Once you apply for SSDI you will receive a letter in the mail that either approves or denies your claim for benefits. If your disability claim is denied, you have the right to appeal the decision. To appeal a denial in North Carolina you must submit a Reconsideration Request with the SSA within 60 days of receiving your denial letter.

When you submit the reconsideration request, you will have the opportunity to provide more information on your disability to be reviewed along with your initial claim. While it is possible to file a reconsideration request most people have more success when working with a lawyer.

In the case that the reconsideration request is denied as well, the applicant has the right to appeal the decision within 60 days. Appealing this decision is known as the hearing stage and is slightly different from the earlier appeal. The hearing stage is where you request that your case be heard in front of an Administrative Law Judge. An attorney can give you legal advice about the hearing stage of the appeal process and provide legal aid as needed.

Note that most disability attorneys provide free consultation and will instead take a percentage of the SSDI back pay received with an approved claim. However, there is a legal cap that limits this to no more than 25% of the backpay or $6,000, whichever is lower.

More North Carolina Benefits

If SSDI is not enough to help you make ends meet, there are other programs available to disabled residents of North Carolina. Each of these programs has its own list of eligibility requirements, so you’ll need to confirm you qualify for benefits based on your disability and financial situation.


Disabled North Carolina residents with low-income may be able to get additional assistance with SSI benefits. You will need to meet eligibility requirements determined by the SSA, which include meeting the definition of having a disability by the North Carolina DDS and falling within a specific income bracket.

When you apply for SSDI benefits, the North Carolina DDS will automatically check to see if you qualify for SSI. You can also file a claim over the phone by calling your local Social Security field office at 1-800-772-1213 from 7 am to 7 pm, Monday through Friday.

North Carolina Medicaid

North Carolina Medicaid is a program that provides health insurance to nearly 1.6 million low-income residents and their families in North Carolina. Disabled residents that qualify for SSI benefits are automatically approved for North Carolina Medicaid. You will begin getting Medicaid benefits on the first day of the month you become eligible for SSI benefits. You will remain eligible for North Carolina Medicaid if you remain eligible for SSI benefits.

North Carolina Unemployment

Residents who are unemployed through no fault of their own may be eligible for North Carolina Unemployment benefits. To receive benefits, you will need to meet initial eligibility requirements and you must remain eligible while collecting benefits. You can apply for unemployment online or over the phone by calling 888-737-0259.

Veterans Benefits in North Carolina

If you are a disabled veteran residing in North Carolina, you may also be eligible for benefits from the Department of Veterans Affairs even if you do not qualify for SSDI. This is because the VA uses a different set of criteria to determine disability in former service members. Therefore, if you have injuries, illnesses, or a mental illness related to your military service, talk to the VA regarding disability benefits for veterans.

North Carolina Social Security Offices

SSA Field Office Locations in North Carolina
Charlotte SSA Office
2201 Coronation Blvd Ste 100
Charlotte, NC 28227
(888) 383-1598
Salisbury SSA Office
1840 Jake Alexndr Bl W
Salisbury, NC 28147
(877) 405-3157
Raleigh SSA Office
4701 Old Wake Forest Rd
Raleigh, NC 27609
(877) 803-6311
Asheville SSA Office
800 Centre Park Drive
Asheville, NC 28805
(866) 572-8361
Winston Salem SSA Office
1370 Lockland Ave
Winston Salem, NC 27103
(877) 402-0828
Greensboro SSA Office
6005 Landmark Ctr Blvd
Greensboro, NC 27407
(877) 319-3075
Rocky Mount SSA Office
1071 Hunter Hill Rd
Rocky Mount, NC 27804
(866) 964-0784
Wilmington SSA Office
1528 S 16th St
Wilmington, NC 28401
(866) 964-6227
Durham SSA Office
3511 Shannon Rd Suite 200
Durham, NC 27707
(888) 759-3908
Goldsboro SSA Office
915 W New Hope Road
Goldsboro, NC 27534
(866) 964-7372
Fayetteville SSA Office
145 Rowan St
Fayetteville, NC 28301
(866) 964-6485
Hickory SSA Office
1501 Us Highway 321 NW
Hickory, NC 28601
(888) 877-1615
Gastonia SSA Office
609 Cotton Blossom Cir
Gastonia, NC 28054
(866) 331-2193
New Bern SSA Office
1420 McCarthy Blvd
New Bern, NC 28562
(888) 491-1885
Greenville SSA Office
2805 Charles Blvd
Greenville, NC 27858
(866) 494-4001
Elizabeth City SSA Office
1865 W City Dr
Elizabeth City, NC 27909
(866) 572-2819
Lumberton SSA Office
4430 Kahn Dr
Lumberton, NC 28358
(866) 931-7099
Wilkesboro SSA Office
1517 River St
Wilkesboro, NC 28697
(866) 331-2298
Roanoke Rapids SSA Office
833 Gregory Drive
Roanoke Rapids, NC 27870
(866) 269-2010
Statesville SSA Office
2038 Davie Ave
Statesville, NC 28625
(855) 722-3497
Rockingham SSA Office
220 E Greene St
Rockingham, NC 28379
(877) 405-7673
Kinston SSA Office
2559 N Queen Street
Kinston, NC 28501
(866) 593-5671
Concord SSA Office
830 Florence St NW
Concord, NC 28027
(888) 366-6149
Albemarle SSA Office
202 Charter St
Brookwood Executive Pk
Albemarle, NC 28001
(866) 319-8268
Franklin SSA Office
2123 Lakeside Dr
Franklin, NC 28734
(866) 562-0738
Hendersonville SSA Office
205 S Grove Street
Hendersonville, NC 28792
(866) 964-5053
Smithfield SSA Office
633 Venture Dr
Smithfield, NC 27577
(888) 527-9331
Whiteville SSA Office
204 S Lee St
Whiteville, NC 28472
(877) 779-7257
Wilson SSA Office
1911 Westwood Ave W
Wilson, NC 27893
(866) 366-5804
Shelby SSA Office
707 Schenck St
Shelby, NC 28150
(877) 405-3576
Sanford SSA Office
401 Tiffany Dr
Sanford, NC 27330
(877) 319-5774
Henderson SSA Office
858 S Beckford Dr
Henderson, NC 27536
(877) 628-6584
Reidsville SSA Office
2402 Freeway Dr
Reidsville, NC 27320
(866) 748-2091
Mt Airy SSA Office
Griffith Parkway
1187 North Andy
Mount Airy, NC 27030
(866) 587-4418
Washington SSA Office
1633 John Small Ave
Washington, NC 27889
(866) 574-2589
Ahoskie SSA Office
1231 1St St W
Ahoskie, NC 27910
(866) 828-3810
Asheboro SSA Office
157 Dublin Square Rd Suite K
Asheboro, NC 27203
(888) 472-6119

North Carolina Hearing and Appeal Offices

North Carolina is in Region 4 (Atlanta), which services Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee.

Region 4 - SSA Office of Hearing Operations in North Carolina
SSA Hearing Office - Charlotte2201 Coronation Boulevard
Suite 200
Charlotte, NC 28227
(888) 397-4124
SSA Hearing Office - Fayetteville150 Rowan Street
2nd Floor
Fayetteville, NC 28301
(888) 552-7169
SSA Hearing Office - Greensboro101 South Edgeworth Street
Suite 300
Greensboro, NC 27401
(866) 690-2091
SSA Hearing Office - Raleigh4800 Falls of Neuse Road
Suite 200
Raleigh, NC 27609
(866) 708-3174