Texas Unemployment Insurance Benefits

The Texas Workforce Commission administers unemployment insurance benefits in the state of Texas. The program is designed to help qualified unemployed workers maintain income stability as they look for work. 

Eligibility depends largely on the fact that a claimant has lost work through no fault of their own, in accordance with the Texas Unemployment Compensation Act. The funding for these UI benefits comes from taxes paid by employers to both the state and the federal government.

Texas Unemployment Services

Websitetwc.texas.gov
Phone800-939-6631
Email[email protected]
Apply OnlineFile a Claim
Weekly CertificationRequest Weekly Payment
Appeal a DenialRequest a Hearing
Find a Local OfficeOffice Directory
Report Fraudhttps://www.twc.texas.gov/reporting-fraud
Coronavirus UpdatesCOVID-19 Assistance

Am I Eligible for Unemployment Benefits in Texas?

Eligibility requirements for unemployment insurance benefits in Texas center largely on three major areas of focus: your past taxable wages, the circumstances of your unemployment, and your ongoing continued eligibility for weekly benefits. To begin, an employee must show that earned wages during more than one of four base period calendar quarters. Your total income earned during the base period must be at least 37 times your weekly benefit amount. 

If you previously qualified for benefits, you must have earned six times your new weekly benefit amount since that time. You must have lost work through no fault of your own, which includes quitting a job for good cause. You must also continue to meet weekly benefit criteria for every week you request unemployment insurance benefits.

To be eligible for Texas unemployment insurance benefits, you must be a resident of Texas and all of the following must be true:

  • You are unemployed through no fault of your own
  • You worked in Texas during the past 12 months
  • You earned a minimum amount of wages determined by Texas guidelines
  • You are actively seeking work each week you are collecting benefits

 Benefit Payments and Duration

Base PeriodFirst 4 of the last 5 completed quarters
Alt Base PeriodN/A
Duration of BenefitsWeekly PaymentMaximum Benefits Amount (1 year)
MinMax
10-26 weeks$69$521$13,546

How To Apply for Unemployment Benefits in Texas

The easiest and fastest way to apply for your unemployment benefits is to do so through the TWC website. You just need to set up a username and password before submitting your unemployment claim. Once your account is created, you can use it to manage your Texas benefits. 

If you prefer, you can also submit your unemployment insurance claim by calling the Texas Workforce Commission Tele-Center at 800-939-6631. Be aware that call volume is extremely high, so expect a long wait time.

How Do I Manage My Unemployment Benefits?

During your UI benefits period, you must submit weekly personal information to confirm your eligibility for benefits with the Texas Workforce Commission. 

Each week, you are required to answer questions about your work search activities, whether you remain able and available to work, and whether you have turned down any job offers over the past week. The Texas Workforce Commission will review the information and pay your weekly unemployment compensation if you are approved.

Filing an Appeal

If you are notified that the Texas Workforce Commission has denied your claim for benefits, you may appeal that decision by any of the following methods:

  • Complete and submit the online appeal form at twc.texas.gov/jobseekers/how-appeal-decision
  • Mail or fax a signed statement of appeal to the Appeals Department – instructions will be included in your denial letter
  • Submit a signed statement of appeal in person at your nearest Workforce Solutions Office
  • The Texas Workforce Commission requires that you file your appeal within 14 calendar days from the mailing date of your letter. This deadline will also be included in your denial notice.

At this point, you will participate in an appeals hearing, and if you disagree with its results you may file a Motion for Rehearing within 14 days of receiving your decision. If you’d prefer, you also may appeal the decision to a civil court within 28 days of receiving your decision. 

Reporting Fraud

The Texas Workforce Commission aggressively investigates possible unemployment insurance benefits fraud. Anyone who suspects fraud should report it using the Texas Workforce Commission’s online portal. You can also send an email to [email protected] or leave a message on the TWC Fraud Hotline at 800-252-3642.

Texas Unemployment Office Locations

Unemployment Office West Central - Abilene500 Chestnut St.
Suite 1100
Abilene, TX 79602-1520
325-795-4200
Unemployment Office Coastal Bend - Alice704 Coyote Trail
Alice, TX 78332
361-668-0167
Unemployment Office Borderplex710 E Holland Ave
Suite 2
Alpine, TX 79830
432-837-9800
Unemployment Office Panhandle- Amarillo3120 Eddy Street
Amarillo, TX 79101
806-372-5521
Arlington Workforce Center140 West Mitchell Street
Arlington, TX 76010
817-804-4200
Unemployment Office East Texas - Athens205 N Murchison
Suite 101
Athens, TX 75751-2110
903-677-3521
Unemployment Office Capital Area - East3401 Webberville Road
ACC Eastview Campus, Bldg. 1000
Austin, TX 78702-3004
512-223-5400
Unemployment Office Capital Area - North9001 North Interstate Highway 35
# 110A
Austin, TX 78753
512-454-9675
Unemployment Office Capital Area - South6505 Burleson Road
Austin, TX 78744
512-381-4200
Unemployment Office Alamo - Bandera702 Buck Creek
Bandera, TX 78003
830-257-3171
Unemployment Office - Rural Capital Area164 West Austin
Bastrop, TX 78602-9662
512-303-3916
Unemployment Office - Bay City3501 Avenue F
Bay City, TX 77414
979-245-4808
Unemployment Office - Baytown4308 Garth Road
Suite B
Baytown, TX 77521
281-837-0079
Unemployment Office Southeast Texas510 Park Street
Beaumont, TX 77701-2248
409-839-8045
Unemployment Office Coastal Bend - Beeville3800 Charco Road
Coastal Bend College Library
Beeville, TX 78102
361-358-8941
Unemployment Office Permian Basin1001 Birdwell Lane
Howard College Suite 106
Big Spring, TX 79720
432-263-8373
Unemployment Office Alamo - Boerne1415 E Blanco
Suite 10
Boerne, TX 78006
830-249-9229
Unemployment Office Texoma1205 B East Sam Rayburn Drive
Bonham, TX 75418
903-640-0222
WorkForce Solutions - Bowie800 Highway 59 North
Suite A
Bowie, TX 76230-3603
940-872-2424
WorkForce Solutions Washington County97 Duprie Drive
Brenham, TX 77833-5714
979-836-9997
Unemployment Office - South Plains Brownfield1321 B Tahoka Road
Brownfield, TX 79316
806-637-1223
Unemployment Office of West Central Texas2202 Highway 377 South
Brownwood, TX 76801-3912
325-646-1591
Unemployment Office Brazos Valley  - Bryan3991 East 29th Street
PO Box 4128
Bryan, TX 77805-4128
979-595-2800
WorkForce Solutions - Rural Capital Area1001 West Buchanan Drive
Suite 1
Burnet, TX 78611-2324
512-756-6769
WorkForce Solutions - Burleson County100 1/2 S Echols
Suite C
Caldwell, TX 77836
979-567-1570
Unemployment Office - Middle Rio Grande307 West Nopal Street
Box 1199
Carrizo Springs, TX 78834
830-876-3533
Unemployment Office - Shelby County145 Catco Drive
PO Box 1371
Center, TX 75935
936-598-2468
WorkForce Solutions-Leon County204 East Saint Mary`s Street
PO Box 566
Centerville, TX 75833
903-536-4243
Unemployment Office for North Central Texas202 Hyde Park
Suite 200
Cleburne, TX 76033-8772
817-641-6201
Unemployment Office - Columbus104 B Shult Drive
Columbus, TX 78934
979-732-3299
Unemployment Office - Conroe2018A IH 45 N
Conroe, TX 77301
936-441-0037
Unemployment Office Coastal Bend - Corpus Christi520 North Staples
Corpus Christi, TX 78401
361-882-7491
Unemployment Office Coastal Bend - Sunrise5858 South Padre Island Drive
Suite 1
Corpus Christi, TX 78412
361-882-7491
Unemployment Office for North Central Texas720 North Beaton Street
Corsicana, TX 75110
903-874-8276
Unemployment Office - Middle Rio Grande707 Buckley Street
Cotulla, TX 78014-2538
830-879-3053
Houston County WorkForce Solutions1505 South 4th Street
Crockett, TX 75835
936-544-7859
WorkForce Solutions Houston County1505 S. 4th Street
Crockett, TX 75835
936-544-7859
Unemployment Office - Middle Rio Grande321 North First Ave
Crystal City, TX 78839
830-374-2308
Unemployment Office Golden Crescent1137 N Esplanade
Cuero, TX 77954-0348
361-277-8870
The Opportunity Workforce Center1610 S Malcolm X Boulevard
Suite 201
Dallas, TX 75226
469-802-1800
Unemployment Office Greater Dallas - Redbird3560 W. Camp Wisdom Rd
Suite 110
Dallas, TX 75237
972-709-5377
Unemployment Office Preston at Alpha5955 Alpha Road
Suite 200
Dallas, TX 75240
972-388-5600
Unemployment Office - Middle Rio Grande1601 Veterans Blvd.
Suite 1
Del Rio, TX 78840
830-774-4741
Unemployment Office Texoma2415 S Austin Ave
Suite 105
Denison, TX 75020-7742
903-463-9997
Unemployment Office for North Central Texas1300 Teasley Lane
Denton, TX 76205-7946
940-382-6712
Unemployment Office - Middle Rio Grande1200 Ferry Street
Eagle Pass, TX 78852
830-773-1191
Unemployment Office - North Hidalgo2719 W. University Drive
Edinburg, TX 78539
956-380-0008
Unemployment Office Golden Crescent903 South Wells Street
Edna, TX 77957
361-782-7526
Unemployment Office Borderplex8941 Dyer Street
El Paso, TX 79904
915-887-2244
Unemployment Office Borderplex300 East Main Street
Suite 100
El Paso, TX 79901-1372
915-887-2600
Unemployment Office Coastal Bend - Falfurrias1200 East Highway 285
Falfurrias, TX 78355
361-325-9095
Unemployment Office Alamo - Floresville1106 10th Street Suite C
Floresville, TX 78114-2110
830-393-0405
South Plains Community Action701 East Lee Street
Floydada, TX 79235
806-983-3134
Unemployment Office Permian Basin461 South Hwy 285
Suite 104
Fort Stockton, TX 79735-5620
432-336-6382
Unemployment Office for Tarrant County4701 East Lancaster
Fort Worth, TX 76103
817-413-4477
Unemployment Office for Tarrant CountyWSTU Building - Tarrant County College
4801 Marine Creek STE 2818A
Fort Worth, TX 76179
817-626-5262
Unemployment Office for Tarrant County1400 Circle Drive
Fort Worth, TX 76119
817-531-5670
Unemployment Office Alamo - Fredericksburg2818 E US-290
Fredericksburg, TX 78624
830-257-3171
Unemployment Office BorderplexBldg 503A Ricker Road
Ft. Bliss, TX 79906
915-887-2600
Unemployment Office Texoma1311 N Grand Avenue
Suite 200
Gainesville, TX 76240-3522
940-665-1121
Garland Day Labor Center2007 Saturn Road
Garland, TX 75040
972-864-1729
Unemployment Office Greater Dallas217 N 10th Street
Garland, TX 75040
972-276-8361
Unemployment Office - Rural Capital Area234 West Austin
Giddings, TX 78942
979-542-1740
Unemployment Office Golden Crescent329 W Franklin Street
PO Box 728
Goliad, TX 77963-4214
361-645-2703
Unemployment Office Golden Crescent1617 East Sarah DeWitt Drive
Gonzales, TX 78629-3568
830-672-2146
Unemployment Office Graham924 Cherry Street
Graham, TX 76450
940-549-6363
Unemployment Office for Granbury1030 East Highway 377
Suite 202
Granbury, TX 76048
817-573-4282
Unemployment Office Greater Dallas - Grand Prairie801 South State Highway 161
Suite 500
Grand Prairie, TX 75051
972-264-5881
Unemployment Office for North Central Texas2500 Stonewall Street
Suite 201
Greenville, TX 75401-4212
903-454-9350
Unemployment Office - Cameron601 East Harrison Street
Harlingen, TX 78550-9147
956-423-9266
WorkForce Solutions - Robertson County303 Post Oak Street
Hearne, TX 77859-2556
979-279-0940
Unemployment Office - HebronvilleJim Hogg Public Library 210 N. Smith
Hebbronville, TX 78361
361-231-7071
Unemployment Office - Waller640 10th Street
Suite D
Hempstead, TX 77445
979-826-0653
WorkForce Solutions for Hill County233 East Elm Street
Hillsboro, TX 76645-3322
254-296-5315
Unemployment Office Alamo - Hondo402 Carter Road
Inside Regional Training Center
Hondo, TX 78861-1775
830-426-8111
Unemployment Office Borderplex - Horizon City13998 Horizon Blvd.
Horizon City, TX 79928
915-887-2944
Unemployment Office - Astrodome9315 Stella Link Road
Houston, TX 77025-4012
713-661-3220
Unemployment Office - Clear Lake1300a Bay Area Blvd
Suite 133
Houston, TX 77058
346-230-7018
Unemployment Office - Cypress Station70 FM 1960 West
Suite A
Houston, TX 77090
281-891-2850
Unemployment Office - Northshore14355 East Wallisville Road
Houston, TX 77049
281-458-1155
Unemployment Office - Southwest12710 Bissonnet Street
Houston, TX 77099
281-564-2660
Unemployment Office - Westheimer8373 Westheimer
Houston, TX 77063-2703
713-953-9211
Unemployment Office - Willowbrook17517 Hwy 249 at North Gessner
Houston, TX 77064
281-807-9462
Unemployment Office - Humble9668 FM1960 Bypass Road W
Humble, TX 77338-4040
281-446-4837
Unemployment Office - Huntsville291A Interstate 45 South
Suite A
Huntsville, TX 77340
936-755-7200
Unemployment Office - Irving2520 West Irving Blvd
Suite 100
Irving, TX 75061-4232
972-573-3500
WorkForce Solutions - Jasper County799 West Gibson
Suite 300
Jasper, TX 75951-4544
409-384-9031
Unemployment Office - Katy24025 Katy Freeway
Suite D
Katy, TX 77494
281-644-1030
Unemployment Office Alamo - Kenedy491 North Sunset Strip
Suite 107
Kenedy, TX 78119-2051
830-583-3332
Unemployment Office Alamo - Kerrville1700 Sidney Baker Street
Suite 500
Kerrville, TX 78028
830-257-3171
Unemployment Office of Central Texas - Killeen300 Cheyenne Dr
Killeen, TX 76542-1300
254-200-2000
Unemployment Office Coastal Bend - Kingsville1814 South Brahma Boulevard
Coastal Bend College Campus
Kingsville, TX 78363
361-592-1006
WorkForce Solutions - Rural Capital Area811 East Travis Street
La Grange, TX 78945-2314
979-968-8553
Unemployment Office - Lake Jackson206 W Highway 332
Lake Jackson, TX 77566
979-297-6400
Unemployment Office of Central Texas - Lampasas523 E. Third Street
Lampasas, TX 76550-3515
512-556-4055
Unemployment Office - Laredo1406 Jacaman Rd. Suite A
Laredo, TX 78041
956-794-6500
Unemployment Office - Levelland1102 Austin Street
Levelland, TX 79336-4044
806-894-5005
Unemployment Office - Liberty2131 Highway 146 Bypass
Liberty, TX 77575
936-336-8063
Unemployment Office - Polk County1241 West Church Street
Suite 300
Livingston, TX 77351
936-327-5421
WorkForce Solutions - Rural Capital Area100 Legend Hills Blvd.
Llano, TX 78643-1931
325-248-0275
Unemployment Office - Rural Capital Area1711 S. Colorado St.
Unit G
Lockhart, TX 78644
512-398-3491
Unemployment Office East Texas - Longview2430 S High Street
Suite A1
Longview, TX 75602
903-758-1783
Unemployment Office - Lubbock2002 W. Loop 289, Suite 117
Suite 800
Lubbock, TX 79407
806-765-5038
WorkForce Solutions - Angelina County210 North John Redditt Drive
Lufkin, TX 75904
936-639-1351
Unemployment Office - Madison County300 West School Road
Suite 200
Madisonville, TX 77864-3280
936-348-5111
Unemployment Office - Falls County230 Coleman Street
Marlin, TX 76661-2854
254-883-5678
Unemployment Office East Texas - Marshall4300 East End Blvd South
Marshall, TX 75672
903-935-7814
Unemployment Office for North Central Texas291 Eldorado Parkway
Mckinney, TX 75069
972-542-3381
Unemployment Office Permian Basin3600 N Garfield
Technology Bldg 138
Midland, TX 79705
432-686-4879
Unemployment Office - West Hidalgo901 West Travis
Suite 7
Mission, TX 78572
956-519-4300
Unemployment Office Mission901 Travis St. Ste. 7
Mission, TX 78572
956-519-4300
Unemployment Office Northeast Texas312 North Riddle Street
Mount Pleasant, TX 75455
903-572-9841
Unemployment Office - Muleshoe203 S Main Street
Muleshoe, TX 79347-3853
806-272-7540
Unemployment Office Nacogdoches County235 N University Drive
Suite B
Nacogdoches, TX 75961-5127
936-560-1441
WorkForce Solutions - Navasota109 Rattler`s Drive
Room 7
Navasota, TX 77868
936-870-3614
Unemployment Office Alamo - New Braunfels183 IH-35 South
New Braunfels, TX 78130-4817
830-629-2010
Unemployment Office Permian Basin2626 JBS Parkway
Building D
Odessa, TX 79761
432-367-3332
Unemployment Office Orange2415 N. 16th Street
Orange, TX 77630
409-882-0302
Unemployment Office Northeast Texas5210 South East Loop 286
Paris, TX 75460
903-784-4356
Unemployment Office Alamo - Pearsall107 East Hackberry Street
Pearsall, TX 78061-4453
830-334-4464
Unemployment Office - Pecos1000 S Eddy Street
Pecos, TX 79772
432-445-9664
Unemployment Office - Plainview400 South Garland Street
Plainview, TX 79072
806-293-8566
Unemployment Office for North Central Texas1101 Resource Drive
Suite 100
Plano, TX 75074
469-229-0099
Unemployment Office Alamo - Pleasanton1411 Bendsdale Rd
Pleasanton, TX 78064
830-569-4702
Unemployment Office - Southeast Texas4680 Hwy 365
Port Arthur, TX 77642-2118
409-962-1236
Unemployment Office Golden Crescent1800 State Highway 35
Suite H
Port Lavaca, TX 77979
361-552-1563
Unemployment Office Borderplex - Presidio701 E Market Street
Unit 6-B
Presidio, TX 79845
915-887-2392
Unemployment Office - Raymondville700 FM 3168
Suite 3
Raymondville, TX 78580-4000
956-689-3412
Unemployment Office - Rio Grande City5408 Brand Street
Suite 1
Rio Grande, TX 78582-4613
956-487-9100
Unemployment Office of Central Texas - Rockdale313 North Main Street
Rockdale, TX 76567-2908
512-446-6440
Unemployment Office - Rosenberg28000 Southwest Freeway
Suite D
Rosenberg, TX 77471
281-344-0279
Unemployment Office, Rural Capital Area575 Round Rock West
Bldg H; Suite 240
Round Rock, TX 78681
512-244-2207
Unemployment Office of the Concho Valley202 Henry O. Flipper Street
San Angelo, TX 76903-7008
325-653-2321
Unemployment Office Alamo - East Houston4535 E Houston
San Antonio, TX 78220
210-581-0190
Unemployment Office Alamo - Hillcrest3652 Blumel Rd. Suite 200
San Antonio, TX 78229
210-438-0581
Unemployment Office Alamo - Marbach7008 Marbach Road
San Antonio, TX 78227
210-432-0670
Unemployment Office Alamo - South Flores6723 South Flores Street
Suite 100
San Antonio, TX 78221
210-928-3985
Unemployment Office Alamo - Walzem4615 Walzem Road
Suite 100
San Antonio, TX 78218
210-822-7640
Unemployment Office - Rural Capital Area4794 Transportation Way
San Marcos, TX 78666
512-392-1291
Unemployment Office-Sealy2346 Highway 36 South
Sealy, TX 77474
979-627-0241
Unemployment Office Alamo - Seguin1500 East Court Street
Suite 444
Seguin, TX 78155-5268
830-379-4244
Unemployment Office Coastal Bend - Sinton1113 East Sinton Street
Suite D
Sinton, TX 78387-2928
361-364-3284
Unemployment Office - Snyder1912 37th Street
Snyder, TX 79549
325-574-1739
Unemployment Office for North Central Texas2165 West South Loop
Suite 2
Stephenville, TX 76401-3912
254-965-5100
Unemployment Office Northeast Texas1513 Houston Street
Sulphur Springs, TX 75482
903-885-7556
Unemployment Office Freestone County517 Main St
Teague, TX 75860-1625
254-739-2887
Unemployment Office of Central Texas - Temple201 Santa Fe Way
Suite 201
Temple, TX 76501
254-742-4400
Unemployment Office for North Central Texas109 Tejas
Suite 300
Terrell, TX 75160
972-563-7271
Unemployment Office Northeast Texas1702 Hampton Road
Texarkana, TX 75503
903-794-4163
Unemployment Office - Texas City3549 Palmer Highway
Texas City, TX 77590
409-949-9055
Unemployment Office East Texas - Tyler4100 Troup Hwy
Tyler, TX 75703-1927
903-561-8131
Unemployment Office - Middle Rio Grande216 West Main St
Uvalde, TX 78801
830-278-4491
Unemployment Office - Vernon1700 Wilbarger Street
Room B7
Vernon, TX 76384
940-552-9381
Unemployment Office Golden Crescent120 S Main Street
Suite 110
Victoria, TX 77901-8144
361-578-0341
Unemployment Office  - Waco1416 South New Road
Waco, TX 76711-1335
254-296-5200
Unemployment Office for North Central Texas1712 West 287 Business
Waxahachie, TX 75165-4707
972-937-8114
Unemployment Office Weatherford126 College Park Drive
Weatherford, TX 76086
817-594-0049
Unemployment Office - Weslaco2290 West Pike Blvd.
Suite 100
Weslaco, TX 78596
956-969-6100
Unemployment Office - Wharton1506 North Alabama Road
Suite C
Wharton, TX 77488
979-531-0730
Unemployment Office - Wichita Falls4309 Old Jacksboro Highway
Suite 300
Wichita Falls, TX 76302-2700
940-322-1801
Unemployment Office Golden Crescent307 Crittenden Street
Yoakum, TX 77995
361-741-5100
Unemployment Office - Zapata605 U.S. Hwy 83 Ste. B
Zapata, TX 78076
956-765-1804