New York Unemployment Insurance

Unemployment insurance benefits administered by the state of New York comprise temporary weekly payments for eligible workers who have lost employment through no fault of their own.

New Yorkers who lose their jobs are strongly encouraged to apply for unemployment insurance benefits during the first week of lost employment. In New York State, employers pay contributions that fund the state’s unemployment assistance program.

New York Unemployment Services

Websitehttps://dol.ny.gov
Phone888-209-8124
Apply OnlineFile a Claim
Weekly CertificationCertify Weekly Benefits
Appeal a DenialRequest a Hearing
Find a Local OfficeOffice Locations
Report FraudSuspected Fraud
Coronavirus Updateshttps://dol.ny.gov

How To Qualify for Unemployment Insurance in New York

Eligibility can be determined once your unemployment claim is reviewed. A New York claimant who meets the following criteria is likely to be approved for UI benefits:

  • Working and earning enough wages in covered employment, while working for an employer who pays unemployment insurance taxes
  • Becoming unemployed through no fault of your own
  • Being ready, willing, and able to accept work if and when it is offered
  • Actively engaging in a work search for each week during which you are claiming benefits

Benefit Payments and Duration

Base PeriodFirst 4 of the last 5 completed quarters
Alt Base PeriodLast 4 completed quarters
Duration of BenefitsWeekly PaymentMaximum Benefits Amount (1 year)
MinMax
26 weeks$104$504$13,104

How Do I Apply for Unemployment Insurance in New York?

New York uses a specific system for unemployment claim submission that is guided by your last name. For example, if you are submitting a new claim for unemployment assistance, the day you should apply is based on the first letter of your last name.

  • A - F should file their UI benefits claims on Monday
  • G - N should file their UI benefits claims on Tuesday
  • O- Z should file their UI benefits claims on Wednesday

To submit your unemployment insurance claim, create your NY.gov account and follow the instructions that guide you through submitting your initial unemployment claim.

If you have never before submitted a UI benefits claim in the state of New York, you will need to create a PIN. Your unique PIN will be used to check the status of your claim and to submit ongoing weekly unemployment compensation claims.

If you are unable to submit your unemployment insurance claim online, you also may call the state of New York’s Telephone Claim Center during business hours to file a claim. The number is 888-209-8124, and agents are available to help you Monday through Friday, 8 a.m. to 7:30 p.m. Translation services are available for claimants who file by phone.

Managing Your Unemployment Benefits

Once you have filed a claim for benefits, you also must continue to claim a weekly benefit for each week you are unemployed and meet eligibility requirements. You also will see this process referred to as certifying for benefits.

As soon as you receive notice that your claim has been approved, you may begin submitting weekly claims online. You must continue to submit this certification for each week you remain unemployed so that you continue to receive weekly unemployment compensation.

During this process, you will answer questions to confirm that you were unemployed for all or some portion of the previous week and that you met all other eligibility requirements for receiving benefits – such as continuing to look for suitable work.

Filing an Appeal

If your claim for benefits is denied, you then have 30 days to submit a request for appeal to the New York State Department of Labor. Your statement of appeal should clearly outline the reasons you believe the decision to deny your benefits is a mistake. Your employer also has the same opportunity to file an appeal if unhappy with the decision regarding your claim.

After your request for appeal is received, you will be asked to participate in a hearing before an administrative law judge, during which you will answer questions related to your claim. The administrative law judge then will also review all pertinent documents before issuing a decision about your appeal.

How Do I Report Fraud?

The New York State Department of Labor works hard to protect the integrity of the state agency and all of its programs. In addition, the department works closely with local, state, and federal law enforcement agencies, other government agencies, claimants, and employers across New York State and around the country to stop fraudulent claims for UI benefits.

If you suspect someone of fraudulently collecting UI benefits, whether through identity theft or by providing other misinformation, you are strongly encouraged to submit an unemployment fraud report online.

New York Unemployment Office Locations

Albany Career Central175 Central Avenue
Albany, NY 12206
518-462-7600
Albion Unemployment Office458 West Avenue Suite 3
Albion, NY 14411
585-589-5335
Amsterdam Workforce Solutions2620 Riverfront Center
Amsterdam, NY 12010
518-842-2240
Cayuga Works Unemployment Office199 Franklin Street
Suite 204
Auburn, NY 13021
315-253-1590
Saratoga County Unemployment Office152 West High Street
Ballston Spa, NY 12020
518-884-4170
Unemployment Office - Batavia587 East Main Street
Suite 100, Eastown Plaza
Batavia, NY 14020
585-344-2042
Bath Unemployment Office117 East Steuben Street
Bath, NY 14810
607-776-7712
Allegany County Employment Center7 Wells Lane
Belmont, NY 14813
585-268-9240
Bronx Workforce1 Unemployment Office400 East Fordham Rd.
8th Floor
Bronx, NY 10458
718-960-7901
Unemployment Office Bronx - Hunts Point1029 East 163rd Street
3rd Floor
Bronx, NY 10459
718-542-6777
Brooklyn Workforce 1 Unemployment Office9 Bond Street
5th Floor
Brooklyn, NY 11201
347-296-8010
NYS Employment Services250 Schermerhorn Street
Brooklyn, NY 11201
718-613-3760
St. Nicholas Alliance790 Broadway
2nd Floor
Brooklyn, NY 11206
718-302-2057
Buffalo Downtown - Unemployment Office284 Main Street
Buffalo, NY 14202
716-851-2600
Buffalo Employment and Training Center77 Goodell Street
First Floor
Buffalo, NY 14203
716-856-5627
Finger Lakes Works3010 County Complex Drive
Canandaigua, NY 14424
585-396-4020
Unemployment Office - Canton80 State Highway 310 Suite 8
Canton, NY 13617-1498
315-386-3276
Putnam Workforce Partnership110 Old Route 6 Building 3
Carmel, NY 10512
845-808-1651
Cobleskill Workforce Solutions Center795 E Main Street Suite 4
Cobleskill, NY 12043
518-234-4254
Cortland Works Unemployment Office99 Main Street
Cortland, NY 13045
607-756-7585
CDO Workforce1 Court House Square
Suite 3
Delhi, NY 13753
607-832-5777
Chautauqua Works407 Central Avenue
Dunkirk, NY 14048
716-366-9015
Elizabethtown One Work Source Center7572 Court Street
Suite 2; PO Box 848
Elizabethtown, NY 12932
518-873-3207
Elmhurst Workforce1 Unemployment Office90-02 Queens Blvd.
Elmhurst, NY 11373
718-321-6307
Elmira Unemployment Office318 Madison Ave
Elmira, NY 14901
607-733-7131
LEAP383 Broadway Suite B010
Fort Edward, NY 12828
518-746-2391
Oswego County Workforce200 North Second Street
Fulton, NY 13069
315-591-9000
Livingston County Center6 Court Street Room 105
Geneseo, NY 14454
585-243-7047
Finger Lakes Works - Geneva795 Canandaigua Road
Geneva, NY 14456
315-789-1771
Warren County Unemployment Office333 Glen Street, Suite 300
Glens Falls, NY 12801
518-743-0925
Gloversville Workforce Solutions43-47 North Main Street
Gloversville, NY 12078
518-842-3676
Employment Center Suffolk County725 Veterans Memorial Highway
Building 17
Hauppauge, NY 11788
631-853-6600
Hempstead Unemployment Office50 Clinton Street Suite 400
Hempstead, NY 11550
516-485-5000
Herkimer Unemployment Office320 N Prospect Street
Herkimer, NY 13350
315-867-1400
Hicksville Unemployment Office301 West Old Country Road
Hicksville, NY 11801
516-934-8532
Hornell Unemployment OfficeState Office Building
107 Broadway
Hornell, NY 14843
607-324-8388
Columbia Greene Workforce4400 Route 23
Columbia Greene College
Hudson, NY 12534
518-828-4181
Hamilton County Center135 White Birch Lane
Indian Lake, NY 12842
518-648-6131
New York Unemployment Office - Ithaca171 East State Street
Center Ithaca, Suite 241
Ithaca, NY 14850
607-272-7570
Queens Workforce1 Unemployment Office168-25 Jamaica Avenue
2nd Floor
Jamaica, NY 11432
718-557-6755
Workforce1 Unemployment Office168-46 91st Avenue
2nd Floor
Jamaica, NY 11432
718-577-2194
Chautauqua Works4 East 3rd Street
Jamestown, NY 14701
716-661-9553
Broome-Tioga Workforce New York501 Reynolds Road
Johnson City, NY 13790
607-778-2136
Ulster County Unemployment Office535 Boices Lane
521 Boices Lane
Kingston, NY 12401
845-443-8066
Lockport WorkforceOne Center272 South Transit Street
Lockport, NY 14094
716-433-6766
The Workplace - Lewis County5274 Outer Stowe Street
PO Box 193
Lowville, NY 13367
315-376-5800
Finger Lakes Works1519 Nye Road Suite 601
Lyons, NY 14489
315-946-7270
Malone One Work Source Center158 Finney Boulevard
Malone, NY 12953
518-481-5755
Massapequa Unemployment Office977 Hicksville Road
Massapequa, NY 11758
516-797-4560
Massena Unemployment Office35 Glenn Street
Massena, NY 13662
315-769-3596
Orange Works Unemployment Office - Middletown18 Seward Ave 1st Floor
Middletown, NY 10940
845-360-0310
Sullivan County Unemployment Office - Monticello50 North Street
Monticello, NY 12701
845-794-3340
CSS Workforce NY Unemployment Office323 Owego Street Unit 11
Montour Falls, NY 14865
607-535-6840
Career & Educational Consultants Inc247 West 30th Street
2nd Floor
New York, NY 10001
212-643-8845
Lower Manhattan Unemployment Office199 Church Street 3rd Floor
New York, NY 10013
212-775-3771
NYC Business Solutions79 John Street 2nd Floor
New York, NY 10038
212-618-8914
Upper Manhattan Unemployment Office215 West 125th Street
6th Floor
New York, NY 10027
917-493-7054
Orange Works Unemployment Office - Newburgh3 Washington Center
The Maple Bldg 4th Floor
Newburgh, NY 12550
845-568-5090
Niagara`s WorkSourceOne1001 Eleventh Street
Niagara Falls, NY 14301
716-278-8108
CDO Workforce Center - Chenango County1 O`Hara Drive
Norwich, NY 13815
607-334-2201
Rockland County Unemployment Office131 N. Midland Avenue
Nyack, NY 10960
845-770-2900
Ogdensburg Unemployment Office1031 Paterson Street
Ogdensburg, NY 13669
315-393-4600
Cattaraugus Unemployment Office - Olean175 North Union Street
Olean, NY 14760
716-373-1880
CDO Workforce Center12 Dietz Street
Oneonta, NY 13820
607-432-4800
SUNY ERIE Unemployment Office4041 Southwestern Blvd
Building 6
Orchard Park, NY 14127
716-270-4465
Tioga Unemployment Office1062 State Route 38
PO Box 108
Owego, NY 13827
607-687-8500
NYSDOL Unemployment Office - AJC160 South Ocean Avenue
Patchogue, NY 11772-3719
631-687-4800
Finger Lakes Works - Yates417 Liberty Street
Suite 2051
Penn Yan, NY 14527
315-536-5140
Wyoming County Community Action6470 Rt 20A Suite 1
Perry, NY 14530
585-237-2600
Plattsburgh OneWorkSource Center194 US Oval
Plattsburgh, NY 12903
518-561-0430
Dutchess One Stop Unemployment Office191 Main Street
Poughkeepsie, NY 12601
845-473-9000
Rochester Unemployment Office276 Waring Road
Department of Labor
Rochester, NY 14609
585-266-7760
RochesterWorks! Unemployment Office100 College Avenue Suite 200
Rochester, NY 14607
585-258-3500
Veterans Outreach Center447 South Avenue
Rochester, NY 14620
585-546-1081
One Stop Center - Rome300 West Dominick Street
Suite 1
Rome, NY 13440
315-356-0662
Schenectady County Training Center797 Broadway
Schenectady, NY 12305
518-344-2737
CDO Workforce21 Liberty Street
Sidney Civic Center
Sidney, NY 13838
607-832-5776
Staten Island Unemployment Office120 Stuyvesant Place
Third Floor
Staten Island, NY 10301
718-285-8463
Rockland County Unemployment Office145 College Road
Brucker Hall 1st Floor
Suffern, NY 10901
845-406-6450
CNY Works Incorporated960 James Street
Syracuse, NY 13203
315-473-8250
Rensselaer County Unemployment Office1600 7th Avenue
Ned Pattison Office Bldg
Troy, NY 12180
518-270-2860
Unemployment Office - Utica207 Genesee Street
NY State Office Building
Utica, NY 13501
315-793-2229
Madison County Unemployment Office133 N. Court Street
P.O. Box 609
Wampsville, NY 13163
315-363-2400
Warsaw One-Stop448 North Main Street
Warsaw, NY 14569
585-786-3145
Finger Lakes Works - SenecaOne DiPronio Drive
Waterloo, NY 13165
315-539-1800
The WorkPlace - Jefferson County1000 Coffeen Street
Watertown, NY 13601
315-782-9252
White Plains Unemployment Office120 Bloomingdale Road
2nd Floor
White Plains, NY 10605
914-995-3910
SUNY ERIE Unemployment Office6205 Main Street
Gleasner Hall, Room 166
Williamsville, NY 14221
716-270-4444
Williamsville Unemployment Office4175 Transit Road
Transitown Plaza
Williamsville, NY 14221
716-634-9081
Yonkers Unemployment Office28 Wells Avenue
Bldg. 3
Yonkers, NY 10701
914-461-9077