Illinois Unemployment
Updated May 12, 2021 Unemployment
Illinois Unemployment Insurance Benefits
Unemployment insurance benefits in Illinois constitute a state-operated unemployment insurance program designed to partially replace lost wages when Illinois residents have lost employment through no fault of their own.
Like other types of insurance, the program exists to activate during an emergency – when workers are temporarily or permanently out of a job, or if labor hours are dramatically reduced because of a lack of work.
The program can help guarantee that, as long as a claimant continues to meet eligibility requirements as outlined in Illinois law, that worker will have some level of income while he or she looks for a new job.
Illinois Unemployment Services
Website | illinois.gov |
Private Website | Illinois Unemployment |
Phone | 800-244-5631 |
Apply Online | File a Claim |
Weekly Certification | File a Weekly Claim |
Appeal a Denial | Request a Hearing |
Find a Local Office | Career Center Locations |
Report Fraud | Benefits Fraud |
Coronavirus Updates | COVID-19 Assistance |
How To Qualify for Illinois Unemployment Benefits
As specified by Illinois law, unemployed workers who meet the following eligibility requirements may receive UI benefits:
- You are unemployed through no fault of their own
- You paid a minimum level of wages during the base period for review as outlined by Illinois law
- You are willing, available and able to work, as evidenced by being registered for work with the Illinois Department of Employment Services
Benefit Payments and Duration
Base Period | First 4 of the last 5 completed quarters |
Alt Base Period | Last 4 completed quarters |
Duration of Benefits | Weekly Payment | Maximum Benefits Amount (1 year) | |
Min | Max | ||
26 weeks | $51 | $669 | $17,342 |
How Do I Apply for Illinois Unemployment Benefits?
It’s important to submit your initial claim for unemployment insurance benefits immediately after losing your job or having work hours significantly reduced.
The easiest way to submit your UI benefits claim is online or at an IDES office. If you aren’t sure whether you meet eligibility requirements, it’s a good idea to call IDES Claimant Services at 800-244-5631 and speak to a representative.
You may file an online unemployment claim at any time, with the exception of 8-10 p.m. daily.
Please note that part of the initial claim process is registering with the Illinois Employment Service system at illinoisjoblink.illinois.gov. You also may register at an IDES office.
Managing Your Unemployment Benefits
One of the key elements of managing your unemployment benefits is your bi-weekly certification. Certifying is a process you will complete for the first time two weeks after you have filed your initial claim. To continue receiving unemployment compensation, you must certify that you are available and actively seeking work. In addition, you will need to report any income earned during the two-week benefit period.
During the process, you will answer basic questions about your employment status. The best way to do so is online. You may submit weekly certification online Monday through Friday, from 3 a.m. to 7:30 p.m.
You also may file your unemployment claim by telephone using Tele-Serve.
How Do I Appeal a Decision?
If you disagree with a decision regarding your claim, you have the option to request an appeal. You will receive an official notice of your decision, which will outline the specific steps you should take to request an appeal, including the mailing address and fax number for submitting your written request for appeal.
Illinois law stipulates that you must file your appeal within 30 days of the mailing date on your decision notice.
Reporting Fraud
Unemployment fraud, including identity theft, is a significant crime that lessens the integrity of Illinois’ unemployment insurance benefits program and diverts resources from Illinois workers who need them. The state of Illinois asks for your help in identifying fraudulent claims.
Whether it constitutes providing false information, stealing another’s identity, or failing to report income, unemployment fraud is taken seriously in Illinois. You are strongly encouraged to make a report if you suspect someone of fraudulently collecting unemployment assistance.
Illinois Unemployment Office Locations
Edwards County Unemployment Office | 334 Industrial Drive Route 4 Box 136 Albion, IL 62806 | 618-445-2379 |
Union County Unemployment Office | 1000 N. Main Street PO Box 439 Anna, IL 62906 | 618-833-7431 |
Cook County Unemployment Office | 723 Algonquin Road Jim Ballee Resource Center Arlington Heights, IL 60005 | 847-437-9424 |
Kane County Unemployment Office | 143 First Street Batavia, IL 60510 | 630-762-2120 |
Cass County Unemployment Office | 109 White Pine Lane Beardstown, IL 62618 | 217-323-1859 |
Unemployment Office - Belleville | 4519 West Main Street, FL 001 Belleville, IL 62226 | 618-277-3090 |
The Workforce Connection - Belvidere | 530 S. State St. Suite 105 Belvidere, IL 61008 | 815-547-9616 |
Kankakee Workforce Services | 450 N. Kinzie Kankakee Community College Bradley, IL 60915 | 815-802-8960 |
Illinois Employment and Training Center | 2207 Poplar Street Cairo, IL 62914 | 618-734-9034 |
Career Link - Fulton County | 111 N. Main Street Fulton Square Canton, IL 61520 | 309-647-2946 |
Unemployment Office - Carlinville | 116 S. Plum St. P.O. Box 260 Carlinville, IL 62626 | 217-854-9642 |
Unemployment Office - Clinton County | 930 Fairfax Street Carlyle, IL 62231 | 618-594-4520 |
Unemployment Office - Carmi | 1700 College Ave. Carmi, IL 62821 | 618-252-6020 |
Unemployment Office - Carterville | 700 Logan College Drive Carterville, IL 62918 | 618-985-2828 |
Unemployment Office - Centralia | 2005 East McCord St. Centralia, IL 62801 | 618-545-3250 |
Unemployment Office - Centralia | 27210 College Road Centralia, IL 62801 | 618-545-3113 |
Unemployment Office - Champaign | 1307 North Mattis Ave. Room 202 Champaign, IL 61821 | 217-531-8282 |
Career Center - Randolph County | 1 Taylor Street Suite 104 Chester, IL 62233 | 618-826-4709 |
America Works of Illinois, Inc. | 205 W. Randolph Street Suite 920 Chicago, IL 60606 | 312-726-5627 |
Chicago Workforce Center | 4314 S. Cottage Grove Ave Second Floor Chicago, IL 60653 | 773-538-5627 |
Unemployment Office - Pilsen | 1700 W. 18th St. Chicago, IL 60608 | 312-994-8300 |
Northside American Job Center | 1145 W. Wilson Suite 1917 Chicago, IL 60640 | 773-334-4747 |
Job Center - Daley College | 7500 S. Pulaski Rd. Building 100 Chicago, IL 60652 | 773-884-7000 |
American Job Center - Daley College | 7500 South Pulaski Road Building 100 Chicago, IL 60652 | 773-884-7000 |
Westside American Job Center | 605 S. Albany Avenue First Floor Chicago, IL 60612 | 773-722-3885 |
American Job Center at Prairie State College | 202 S. Halsted St. ATOC Building, Suite 148 Chicago Heights, IL 60411 | 708-709-7975 |
Vermilion County Workforce Development Center | 407 North Franklin Danville, IL 61832 | 217-442-0296 |
Illinois workNet Center - Decatur | 757 West Pershing Road Decatur, IL 62526 | 217-875-8750 |
DeKalb Workforce Development Office | 650B North Peace Road Dekalb, IL 60115 | 815-901-0177 |
BEST Inc. - Dixon Access Site | 112 E. 2nd St. Dixon, IL 61021 | 815-288-1260 |
Illinois workNet Center - Effingham | 2311 Hoffman Dr. Effingham, IL 62401 | 217-342-4382 |
Kane County - Unemployment Office | 270 N. Grove Elgin, IL 60120 | 847-742-2411 |
Hardin/Pope County Affiliate Center | 147 North Main Street Elizabethtown, IL 62931 | 618-287-8880 |
Career Link - Woodford County | 1950 S. Main Street Eureka, IL 61530 | 309-467-4445 |
Wayne County Satellite | 2004 W. Delaware Street Fairfield, IL 62837 | 618-842-2962 |
The Workforce Connection - Freeport | 27 W. Stephenson Freeport, IL 61032 | 815-315-1830 |
Unemployment Office - Galena | 9483 W. US Highway 20 Galena, IL 61036 | 815-777-6177 |
Lake County Workforce Development | 19351 W. Washington St. College of Lake County C175 Grayslake, IL 60030 | 847-986-1511 |
Southwestern Illinois workNet - Bond County | 209 North Third St., Suite C Greenville, IL 62246 | 618-545-3473 |
Saline County Unemployment Office | 14 Veterans Drive Harrisburg, IL 62946 | 618-252-2680 |
Career Link - Mason County | 114 W. Adams Street Havana, IL 62644 | 309-543-1035 |
Career Link - Marshall County | 509 Front Street Henry, IL 61537 | 309-364-4120 |
The Job Center - Jacksonville | 814 West Street Jacksonville, IL 62650 | 217-243-5846 |
The Job Center - Jerseyville | 301 West Exchange Jerseyville, IL 62052 | 618-498-1778 |
IDES North Chicago Street | 250 North Chicago Street Joliet, IL 60432 | 815-740-5101 |
Workforce Center of Will County | 2400 Glenwood Avenue Joliet, IL 60435 | 815-727-4444 |
Pulaski County Satellite - Karnak | 530 West Washington P.O. Box 298 Karnak, IL 62956 | 618-634-2201 |
Illinois Worknet Center - Lawrenceville | 700 E State Street P.O. Box 96 Lawrenceville, IL 62439 | 618-943-4442 |
Illinois workNet Center - Logan County | 2201 Woodlawn Road Heartland Community College #200 Lincoln, IL 62656 | 217-558-4287 |
workNet Center- DuPage | 2525 Cabot Drive Suite 302 Lisle, IL 60532 | 630-955-2030 |
The Job Center- Litchfield, An Illinois workNet Center | 108 E Columbian Blvd. South Unit B Litchfield, IL 62056 | 217-324-2640 |
McDonough County Workforce Office | 440 N. Lafayette Suite 110 Macomb, IL 61455 | 309-837-1280 |
Unemployment Office - Marion | 3000 W DeYoung St Suite 800-B Marion, IL 62959 | 618-998-9570 |
CEFS, An Illinois workNet Partner - Mattoon | 109 N. 16th St. Mattoon, IL 61938 | 217-279-0371 |
West Suburban Cook County American Job Center | 1701 South 1st Avenue Suite 10 Maywood, IL 60153 | 708-223-2652 |
Hamilton County Unemployment Office | 110 E. Jefferson McLeansboro, IL 62859 | 618-643-2161 |
Massac County Satellite | 1 Superman Square Room 1C Metropolis, IL 62960 | 618-524-2941 |
Warren County Workforce Office | 1025 S. 2nd Street Monmouth, IL 61462 | 309-734-4745 |
Illinois workNet Center - Piatt County | 1115 N. State St. Suite 111 Monticello, IL 61856 | 217-762-8404 |
Grundy Workforce Services | 725 School Street Morris, IL 60450 | 815-942-0566 |
Wabash County Unemployment Office | 119 W 12th Street Mt. Carmel, IL 62863 | 618-262-4151 |
Unemployment Office - Mt. Carroll | 301 N. Main Mt. Carroll, IL 61053 | 815-244-2522 |
Brown County Workforce Office | 206 S. West Cross St. Mt. Sterling, IL 62353 | 217-285-2216 |
Unemployment Office -- Washington County | 101 E. St. Louis St. Nashville, IL 62263 | 618-327-4191 |
Career Link- McLean County | 705 E. Lincoln Street Suite 110 Normal, IL 61761 | 309-807-1386 |
Cook County American Job Center | 7222 W Cermak Rd Suite 301 North Riverside, IL 60546 | 708-222-3100 |
Illinois Valley Community College Career Services | 815 N. Orlando Smith Ave. Oglesby, IL 61348 | 815-224-0370 |
Unemployment Office - Olney | 305 North West Street Room 208A Olney, IL 62450 | 618-392-7777 |
Illinois workNet Center - Ford County | 258 W. State St. Paxton, IL 60957 | 217-579-1010 |
Career Link - Tazewell County | 2956 Court Street Pekin, IL 61554 | 309-347-8492 |
Career Link - Peoria County | 406 Elm Street PO Box 5021 Peoria, IL 61605 | 309-321-0260 |
Unemployment Office - Menard County | 117 North 7th Menard County Housing Authority Petersburg, IL 62675 | 217-558-4268 |
Illinois workNet Center - Menard County | 117 N. 7th Street Petersburg, IL 62675 | 217-558-4268 |
Pike County Workforce Center | 120 S. Madison Street Pittsfield, IL 62363 | 217-285-2216 |
Livingston Workforce Services | 211 E Madison Street Suite 3 Pontiac, IL 61764 | 309-268-8280 |
Unemployment Office - Princeton | 225 E. Backbone Rd. PO Box 597 Princeton, IL 61356 | 815-872-0255 |
Quincy Workforce Service Center | 107 N. 3rd Quincy, IL 62301 | 309-671-3157 |
Illinois WorkNet Center - Robinson | 102 W. Main St. Suite 283, P.O. Box 838 Robinson, IL 62454 | 618-544-3858 |
American Job Center | 500 42nd Street Rock Island, IL 61201-2155 | 309-788-7587 |
The Workforce Connection - Rockford | 303 N. Main St. Rockford, IL 61101 | 815-547-9616 |
Schuyler County Workforce Office | 233 N. Congress Street Rushville, IL 62681 | 217-322-6916 |
The Job Center - Shelbyville | 515 North Cedar Shelbyville, IL 62565 | 217-774-5550 |
Safer Foundation (South Holland) | 249 W. 162nd Street South Holland, IL 60473 | 708-596-0037 |
Illinois workNet Center - Springfield | 1300 South Ninth Street Springfield, IL 62703 | 217-524-5996 |
NCI Works One Stop Center - Sterling | 2323 E. Lincolnway Sterling, IL 61350 | 815-433-4550 |
Illinois workNet Center - Christian County | 800 Spresser Street South Building Room 1109 Taylorville, IL 62568 | 217-558-4283 |
Pulaski County Satellite | 8364 Shawnee College Road Shawnee Community College Ullin, IL 62992 | 618-634-3293 |
Illinois WorkNet Center - Vandalia | 517 West Gallatin Vandalia, IL 62471 | 618-283-2780 |
Illinois Worknet - Monroe County | 100 South Main Street Room 19 Waterloo, IL 62298 | 618-939-3332 |
Illinois workNet Center - Iroquois County | 1001 East Grant Street Watseka, IL 60970 | 815-432-5246 |
Job Center of Lake County - Waukegan | 1 North Genesee, 1st Floor Waukegan, IL 60085 | 847-377-3450 |
Illinois workNet - Wood River | 101 East Edwardsville Road Wood River, IL 62095 | 618-296-4301 |
McHenry County Workforce Center | 500 Russel Court Woodstock, IL 60098 | 815-338-7100 |
Career Link - Stark County | 106 E. Williams Street Wyoming, IL 61491 | 309-606-9060 |
Illinois WorkNet Center - Kendall | 811 West John Street Yorkville, IL 60560 | 630-553-8303 |