Illinois Unemployment Insurance Benefits

Unemployment insurance benefits in Illinois constitute a state-operated unemployment insurance program designed to partially replace lost wages when Illinois residents have lost employment through no fault of their own. 

Like other types of insurance, the program exists to activate during an emergency – when workers are temporarily or permanently out of a job, or if labor hours are dramatically reduced because of a lack of work.

The program can help guarantee that, as long as a claimant continues to meet eligibility requirements as outlined in Illinois law, that worker will have some level of income while he or she looks for a new job.

Illinois Unemployment Services

Websiteillinois.gov
Phone800-244-5631
Apply OnlineFile a Claim
Weekly CertificationFile a Weekly Claim
Appeal a DenialRequest a Hearing
Find a Local OfficeCareer Center Locations
Report FraudBenefits Fraud
Coronavirus UpdatesCOVID-19 Assistance

How To Qualify for Illinois Unemployment Benefits

As specified by Illinois law, unemployed workers who meet the following eligibility requirements may receive UI benefits:

  • You are unemployed through no fault of their own
  • You paid a minimum level of wages during the base period for review as outlined by Illinois law
  • You are willing, available and able to work, as evidenced by being registered for work with the Illinois Department of Employment Services

Benefit Payments and Duration

Base PeriodFirst 4 of the last 5 completed quarters
Alt Base PeriodLast 4 completed quarters
Duration of BenefitsWeekly PaymentMaximum Benefits Amount (1 year)
MinMax
26 weeks$51$669$17,342

How Do I Apply for Illinois Unemployment Benefits?

It’s important to submit your initial claim for unemployment insurance benefits immediately after losing your job or having work hours significantly reduced.

The easiest way to submit your UI benefits claim is online or at an IDES office. If you aren’t sure whether you meet eligibility requirements, it’s a good idea to call IDES Claimant Services at 800-244-5631 and speak to a representative.

You may file an online unemployment claim at any time, with the exception of 8-10 p.m. daily.

Please note that part of the initial claim process is registering with the Illinois Employment Service system at IllinoisJobLink.com. You also may register at an IDES office.

Managing Your Unemployment Benefits

One of the key elements of managing your unemployment benefits is your bi-weekly certification. Certifying is a process you will complete for the first time two weeks after you have filed your initial claim. To continue receiving unemployment compensation, you must certify that you are available and actively seeking work. In addition, you will need to report any income earned during the two-week benefit period.

During the process, you will answer basic questions about your employment status. The best way to do so is online. You may submit weekly certification online Monday through Friday, from 3 a.m. to 7:30 p.m.

You also may file your unemployment claim by telephone using Tele-Serve.

How Do I Appeal a Decision?

If you disagree with a decision regarding your claim, you have the option to request an appeal. You will receive an official notice of your decision, which will outline the specific steps you should take to request an appeal, including the mailing address and fax number for submitting your written request for appeal.

Illinois law stipulates that you must file your appeal within 30 days of the mailing date on your decision notice.

Reporting Fraud

Unemployment fraud, including identity theft, is a significant crime that lessens the integrity of Illinois’ unemployment insurance benefits program and diverts resources from Illinois workers who need them. The state of Illinois asks for your help in identifying fraudulent claims.

Whether it constitutes providing false information, stealing another’s identity, or failing to report income, unemployment fraud is taken seriously in Illinois. You are strongly encouraged to make a report if you suspect someone of fraudulently collecting unemployment assistance.

Illinois Unemployment Office Locations

Edwards County Unemployment Office334 Industrial Drive
Route 4 Box 136
Albion, IL 62806
618-445-2379
Union County Unemployment Office1000 N. Main Street
PO Box 439
Anna, IL 62906
618-833-7431
Cook County Unemployment Office723 Algonquin Road
Jim Ballee Resource Center
Arlington Heights, IL 60005
847-437-9424
Kane County Unemployment Office143 First Street
Batavia, IL 60510
630-762-2120
Cass County Unemployment Office109 White Pine Lane
Beardstown, IL 62618
217-323-1859
Unemployment Office - Belleville4519 West Main Street, FL 001
Belleville, IL 62226
618-277-3090
The Workforce Connection - Belvidere530 S. State St.
Suite 105
Belvidere, IL 61008
815-547-9616
Kankakee Workforce Services450 N. Kinzie
Kankakee Community College
Bradley, IL 60915
815-802-8960
Illinois Employment and Training Center2207 Poplar Street
Cairo, IL 62914
618-734-9034
Career Link - Fulton County111 N. Main Street
Fulton Square
Canton, IL 61520
309-647-2946
Unemployment Office - Carlinville116 S. Plum St.
P.O. Box 260
Carlinville, IL 62626
217-854-9642
Unemployment Office - Clinton County930 Fairfax Street
Carlyle, IL 62231
618-594-4520
Unemployment Office - Carmi1700 College Ave.
Carmi, IL 62821
618-252-6020
Unemployment Office - Carterville700 Logan College Drive
Carterville, IL 62918
618-985-2828
Unemployment Office - Centralia2005 East McCord St.
Centralia, IL 62801
618-545-3250
Unemployment Office - Centralia27210 College Road
Centralia, IL 62801
618-545-3113
Unemployment Office - Champaign1307 North Mattis Ave.
Room 202
Champaign, IL 61821
217-531-8282
Career Center - Randolph County1 Taylor Street
Suite 104
Chester, IL 62233
618-826-4709
America Works of Illinois, Inc.205 W. Randolph Street
Suite 920
Chicago, IL 60606
312-726-5627
Chicago Workforce Center4314 S. Cottage Grove Ave
Second Floor
Chicago, IL 60653
773-538-5627
Unemployment Office - Pilsen1700 W. 18th St.
Chicago, IL 60608
312-994-8300
Northside American Job Center1145 W. Wilson
Suite 1917
Chicago, IL 60640
773-334-4747
Job Center - Daley College7500 S. Pulaski Rd.
Building 100
Chicago, IL 60652
773-884-7000
American Job Center - Daley College7500 South Pulaski Road
Building 100
Chicago, IL 60652
773-884-7000
Westside American Job Center605 S. Albany Avenue
First Floor
Chicago, IL 60612
773-722-3885
American Job Center at Prairie State College202 S. Halsted St.
ATOC Building, Suite 148
Chicago Heights, IL 60411
708-709-7975
Vermilion County Workforce Development Center407 North Franklin
Danville, IL 61832
217-442-0296
Illinois workNet Center - Decatur757 West Pershing Road
Decatur, IL 62526
217-875-8750
DeKalb Workforce Development Office650B North Peace Road
Dekalb, IL 60115
815-901-0177
BEST Inc. - Dixon Access Site112 E. 2nd St.
Dixon, IL 61021
815-288-1260
Illinois workNet Center - Effingham2311 Hoffman Dr.
Effingham, IL 62401
217-342-4382
Kane County - Unemployment Office270 N. Grove
Elgin, IL 60120
847-742-2411
Hardin/Pope County Affiliate Center147 North Main Street
Elizabethtown, IL 62931
618-287-8880
Career Link - Woodford County1950 S. Main Street
Eureka, IL 61530
309-467-4445
Wayne County Satellite2004 W. Delaware Street
Fairfield, IL 62837
618-842-2962
The Workforce Connection - Freeport27 W. Stephenson
Freeport, IL 61032
815-315-1830
Unemployment Office - Galena9483 W. US Highway 20
Galena, IL 61036
815-777-6177
Lake County Workforce Development19351 W. Washington St.
College of Lake County C175
Grayslake, IL 60030
847-986-1511
Southwestern Illinois workNet - Bond County209 North Third St.,
Suite C
Greenville, IL 62246
618-545-3473
Saline County Unemployment Office14 Veterans Drive
Harrisburg, IL 62946
618-252-2680
Career Link - Mason County114 W. Adams Street
Havana, IL 62644
309-543-1035
Career Link - Marshall County509 Front Street
Henry, IL 61537
309-364-4120
The Job Center - Jacksonville814 West Street
Jacksonville, IL 62650
217-243-5846
The Job Center - Jerseyville301 West Exchange
Jerseyville, IL 62052
618-498-1778
IDES North Chicago Street250 North Chicago Street
Joliet, IL 60432
815-740-5101
Workforce Center of Will County2400 Glenwood Avenue
Joliet, IL 60435
815-727-4444
Pulaski County Satellite - Karnak530 West Washington
P.O. Box 298
Karnak, IL 62956
618-634-2201
Illinois Worknet Center - Lawrenceville700 E State Street
P.O. Box 96
Lawrenceville, IL 62439
618-943-4442
Illinois workNet Center - Logan County2201 Woodlawn Road
Heartland Community College #200
Lincoln, IL 62656
217-558-4287
workNet Center- DuPage2525 Cabot Drive
Suite 302
Lisle, IL 60532
630-955-2030
The Job Center- Litchfield, An Illinois workNet Center108 E Columbian Blvd. South
Unit  B
Litchfield, IL 62056
217-324-2640
McDonough County Workforce Office440 N. Lafayette
Suite 110
Macomb, IL 61455
309-837-1280
Unemployment Office - Marion3000 W DeYoung St Suite 800-B
Marion, IL 62959
618-998-9570
CEFS, An Illinois workNet Partner - Mattoon109 N. 16th St.
Mattoon, IL 61938
217-279-0371
West Suburban Cook County American Job Center1701 South 1st Avenue
Suite 10
Maywood, IL 60153
708-223-2652
Hamilton County Unemployment Office110 E. Jefferson
McLeansboro, IL 62859
618-643-2161
Massac County Satellite1 Superman Square Room 1C
Metropolis, IL 62960
618-524-2941
Warren County Workforce Office1025 S. 2nd Street
Monmouth, IL 61462
309-734-4745
Illinois workNet Center - Piatt County1115 N. State St.
Suite 111
Monticello, IL 61856
217-762-8404
Grundy Workforce Services725 School Street
Morris, IL 60450
815-942-0566
Wabash County Unemployment Office119 W 12th Street
Mt. Carmel, IL 62863
618-262-4151
Unemployment Office - Mt. Carroll 301 N. Main
Mt. Carroll, IL 61053
815-244-2522
Brown County Workforce Office206 S. West Cross St.
Mt. Sterling, IL 62353
217-285-2216
Unemployment Office -- Washington County101 E. St. Louis St.
Nashville, IL 62263
618-327-4191
Career Link- McLean County705 E. Lincoln Street Suite 110
Normal, IL 61761
309-807-1386
Cook County American Job Center7222 W Cermak Rd Suite 301
North Riverside, IL 60546
708-222-3100
Illinois Valley Community College Career Services815 N. Orlando Smith Ave.
Oglesby, IL 61348
815-224-0370
Unemployment Office - Olney305 North West Street Room 208A
Olney, IL 62450
618-392-7777
Illinois workNet Center - Ford County258 W. State St.
Paxton, IL 60957
217-579-1010
Career Link - Tazewell County2956 Court Street
Pekin, IL 61554
309-347-8492
Career Link - Peoria County406 Elm Street
PO Box 5021
Peoria, IL 61605
309-321-0260
Unemployment Office - Menard County117 North 7th
Menard County Housing Authority
Petersburg, IL 62675
217-558-4268
Illinois workNet Center - Menard County117 N. 7th Street
Petersburg, IL 62675
217-558-4268
Pike County Workforce Center120 S. Madison Street
Pittsfield, IL 62363
217-285-2216
Livingston Workforce Services211 E Madison Street Suite 3
Pontiac, IL 61764
309-268-8280
Unemployment Office - Princeton225 E. Backbone Rd.
PO Box 597
Princeton, IL 61356
815-872-0255
Quincy Workforce Service Center107 N. 3rd
Quincy, IL 62301
309-671-3157
Illinois WorkNet Center - Robinson102 W. Main St.
Suite 283, P.O. Box  838
Robinson, IL 62454
618-544-3858
American Job Center500 42nd Street
Rock Island, IL 61201-2155
309-788-7587
The Workforce Connection - Rockford303 N. Main St.
Rockford, IL 61101
815-547-9616
Schuyler County Workforce Office233 N. Congress Street
Rushville, IL 62681
217-322-6916
The Job Center - Shelbyville515 North Cedar
Shelbyville, IL 62565
217-774-5550
Safer Foundation (South Holland)249 W. 162nd Street
South Holland, IL 60473
708-596-0037
Illinois workNet Center - Springfield1300 South Ninth Street
Springfield, IL 62703
217-524-5996
NCI Works One Stop Center - Sterling2323 E. Lincolnway
Sterling, IL 61350
815-433-4550
Illinois workNet Center - Christian County800 Spresser Street
South Building Room 1109
Taylorville, IL 62568
217-558-4283
Pulaski County Satellite8364 Shawnee College Road
Shawnee Community College
Ullin, IL 62992
618-634-3293
Illinois WorkNet Center - Vandalia517 West Gallatin
Vandalia, IL 62471
618-283-2780
Illinois Worknet - Monroe County100 South Main Street Room 19
Waterloo, IL 62298
618-939-3332
Illinois workNet Center - Iroquois County1001 East Grant Street
Watseka, IL 60970
815-432-5246
Job Center of Lake County - Waukegan1 North Genesee, 1st Floor
Waukegan, IL 60085
847-377-3450
Illinois workNet - Wood River101 East Edwardsville Road
Wood River, IL 62095
618-296-4301
McHenry County Workforce Center500 Russel Court
Woodstock, IL 60098
815-338-7100
Career Link - Stark County106 E. Williams Street
Wyoming, IL 61491
309-606-9060
Illinois WorkNet Center - Kendall811 West John Street
Yorkville, IL 60560
630-553-8303