Arkansas Unemployment Insurance Benefits

In Arkansas, the Department of Workforce Services administers the state’s unemployment insurance benefits program and helps ensure employer compliance with the Arkansas Employment Security Law.

The Arkansas UI benefits program is supported by unemployment insurance taxes from employers, so no worker wages are withheld at any point to help fund the program. 

The existence of this unemployment assistance program helps bridge the gap for unemployed workers and their families, helping ensure economic stability across Arkansas.

Arkansas Unemployment Services

Websitedws.arkansas.gov/unemployment
Phone855-225-4440
Email[email protected]
Apply Onlinehttps://www.ezarc.adws.arkansas.gov
Weekly CertificationFile a Weekly Claim
Appeal a DenialRequest a Hearing
Find a Local Officehttps://www.dws.arkansas.gov/contact
Report FraudFraud & Identity Theft
Coronavirus Updateshttps://pua.arkansas.gov/home

How To Qualify for Unemployment Benefits in Arkansas

To be eligible for unemployment assistance in Arkansas, you must an Arkansas resident and meet each of the following eligibility requirements, as defined by Arkansas law:

  • Unemployed, through no fault of your own
  • Both physically and mentally able to accept a job when offered
  • Available for suitable work, including having child care and transportation in place if needed
  • Making a reasonable effort to find a suitable job
  • Free of participation or direct interest in a labor dispute
  • Free of any disqualifying factors

If you’re not sure whether you qualify, the state of Arkansas encourages you to submit an unemployment claim as soon as you become unemployed so that you can receive an official determination.

Benefit Payments and Duration

Base PeriodFirst 4 of the last 5 completed quarters
Alt Base PeriodLast 4 completed quarters
Duration of BenefitsWeekly PaymentMaximum Benefits Amount (1 year)
MinMax
9-16 weeks$81$451$7,216

How To Apply for Unemployment Benefits in Arkansas

The fastest and easiest way to submit an initial claim for unemployment compensation is by using the Arkansas EZARC system. You’ll need to set up an account, which you may then use to check the status of your claim and to submit your weekly benefits certification.

If you don’t have Internet access, you can file your unemployment assistance claim in person at any Arkansas Workforce Center office. You must have a valid government ID, such as a driver’s license or passport.

Managing Your Unemployment Benefits

Each week that you request UI benefits, you are required to file a weekly benefits claim that shows the state of Arkansas that you remain eligible to receive benefits. You may use the ArkLine interactive voice response system, which is a quick and easy way to file for your weekly unemployment insurance benefits by phone.

You can also choose the ArkNet online system to file your weekly claim. This is usually the fastest and easiest option. You can use the same account you set up when you filed your initial unemployment benefits claim.

How Do I Appeal a Decision?

Both you and your employer have the right to request an appeal for any determination regarding your unemployment benefits claim. You may do so in one of the following ways:

  • Complete a written appeal form
  • Write an original letter that formally requests an appeal and mail it to the following address:
    Arkansas Appeal Tribunal
    P. O. Box 8013
    Little Rock, Arkansas 72203

For your request to be considered, you must submit it in writing within the 20-day appeal period outlined in your official decision letter.

Reporting Fraud

Unemployment insurance fraud is a serious crime, often with far-reaching implications. Fraud diverts essential unemployment assistance from Arkansas workers who need it most. The Arkansas Division of Workforce Services asks for your assistance and vigilance when it comes to preventing unemployment fraud.

If you are aware of someone who is fraudulently receiving unemployment compensation, please report it using the Arkansas online reporting form. You can also submit a fraud report by phone at 501-682-1058.

Arkansas Unemployment Office Locations

Arkansas Unemployment Office - Harrison
818 Highway 62/65 North
PO Box 280
Harrison, AR 72601
870-741-8236
Arkansas Division of Workforce Services
819 Newman Drive
Helena, AR 72342-3230
870-338-7415
Arkansas Unemployment Office - Hope
205 Smith Road Suite A
Hope, AR 71801
870-777-3421
Arkansas Unemployment Office - Hot Springs
201 Market St Suite A
Hot Springs, AR 71901
501-525-3450
Arkansas Unemployment Office - Jonesboro
2311 East Nettleton Street
Jonesboro, AR 72401
870-935-5594
Arkansas Unemployment Office - Lake Village
103 Main Street
PO Box 806
Lake Village, AR 71653
870-619-4744
Arkansas Unemployment Office - Little Rock
5401 South University Ave.
Little Rock, AR 72209
501-682-7719
Arkansas Unemployment Office - Lonoke
902 N. Center Street
Lonoke, AR 72086
501-676-2721
Arkansas Unemployment Office - Magnolia
104 Harvey Couch Blvd.
PO Box 369
Magnolia, AR 71754
870-234-3440
SAU Tech Adult Educ-ion - Columbia County
104 Harvey Couch Blvd
Magnolia, AR 71753
870-234-6064
Arkansas Unemployment Office - Malvern
1735 East Sullenberger
PO Box 788
Malvern, AR 72104
501-332-5461
Arkansas Unemployment Office - Mena
1100 College Drive
Abernathy Building
Mena, AR 71953
479-394-3060
Arkansas Unemployment Office - Monticello
477 South Main Street
PO Box 619
Monticello, AR 71655
870-224-7075
Arkansas Unemployment Office - Morrilton
104 E. Railroad Ave
Morrilton, AR 72110
501-354-9793
Arkansas Unemployment Office - Mountain Home
1058 Highland Circle Suite 20
Mountain Home, AR 72654
870-425-2386
Arkansas Unemployment Office - Mountain View
211 Blanchard Ave
Mountain View, AR 72560
870-269-4070
Arkansas Department of Workforce Services
7648 Victory Blvd Suite B
Newport, AR 72112
870-523-3641
Arkansas Unemployment Office - Pulaski County
324 W Pershing Blvd Suite 1
North Little Rock, AR 72114
501-376-4119
Arkansas Unemployment Office - Paragould
1015 Linwood Drive Suite 4
Paragould, AR 72450
870-236-8512
Arkansas Unemployment Office - Pine Bluff
1001 S Tennessee Street
Pine Bluff, AR 71601
870-619-4803
Arkansas Unemployment Office - Nevada County
355 W 1st St
Prescott, AR 71857
870-887-6626
Arkansas Unemployment Office - Rogers
100 North Dixieland Rd #B1-5
Rogers, AR 72757-0999
479-636-4755
Arkansas Unemployment Office - Russellville
104 South Rochester
PO Box 727
Russellville, AR 72801
479-968-2784
Arkansas Unemployment Office - Searcy
501 West Arch Street
PO Box 248
Searcy, AR 72145-0248
501-268-8601
Arkansas Unemployment Office - Texarkana
1702 Hampton Rd
Texarkana, AR 75503
870-216-4011
Arkansas Unemployment Office - Van Buren
1500 East Main Street
Van Buren, AR 72956
479-474-7061
Crawford County Adult Education Center
605 Alma Blvd Circle
Van Buren, AR 72956
479-471-0019
Arkansas Unemployment Office - West Memphis
2003 W Broadway
West Memphis, AR 72301
870-735-6730