Alabama Unemployment Insurance Benefits

The state of Alabama’s Unemployment Compensation Division administers unemployment insurance benefits to workers who either are unemployed or have had their work hours dramatically reduced through no fault of their own. The program helps provide stability for Alabama’s economy.

Alabama’s unemployment compensation program is financed by employer taxes, both state and federal. All taxes are paid by Alabama employers. Employees do not pay any taxes toward the administration of this program.

Alabama Unemployment Services

Websitelabor.alabama.gov/unemployment
Phone334-242-8025
Apply Onlinehttps://initialclaims.labor.alabama.gov
Weekly Certificationhttps://uiclaimantportal.labor.alabama.gov
Appeal a Denialhttps://labor.alabama.gov/Appeals/default
Find a Local OfficeOffice Directory
Report Fraudhttps://www.labor.alabama.gov/Fraud
Coronavirus UpdatesCOVID-19 Assistance

Am I Eligible for Unemployment Benefits in Alabama?

Most Alabama residents are eligible for unemployment benefits if all of the following is true:

  • The claimant must have earned at least a minimum amount in wages before becoming unemployed, as defined by Alabama law.
  • The claimant must be unemployed through no fault of his or her own.
  • The claimant must be physically and mentally able to work.
  • The claimant must be available to work.
  • The claimant must actively be seeking available jobs.

Benefit Payments and Duration

Base PeriodFirst 4 of the last 5 completed quarters
Alt Base PeriodLast 4 completed quarters
Duration of BenefitsWeekly PaymentMaximum Benefits Amount (1 year)
MinMax
14-20 weeks$45$275$3,850

How To Apply for Unemployment Benefits in Alabama

The preferred method for submitting your initial unemployment claim is online. You must set up an online account, which you’ll use to submit your weekly benefit payment and to check anything regarding the status of your claim.

If you don’t have access to the Internet, you may also submit your unemployment claim from any touch-tone phone by calling the Initial Claims Line at 866-234-5382. Your call will be fielded by an electronic Interactive Voice Response system, which will ask you some initial questions. You will then be connected to a customer service representative to complete the submission of your initial claim.

How To Manage Your Unemployment Benefits

Once you’ve submitted your initial claim for unemployment compensation, you must continue submitting a weekly claim for each week you receive benefits. You will need to show that you remain eligible – chiefly that you are able and available to work.

The weekly benefit certification process consists of answering questions about your work search activities for the previous week, along with reporting any wages you earned and any offers of employment you received.

There are two ways to file your weekly certification. You can certify online using the account you set up when you filed your initial claim, or you may call the weekly certification number you received when you filed your initial benefits claim by phone. Be sure to follow all instructions completely.

How Do I Appeal a Decision?

If either an employee or employer feels that the decision regarding an unemployment benefits claim was based on incorrect or incomplete information, or that the law was not correctly applied, either party may request an appeal.

All appeals must be submitted in writing and must include the claimant’s full name, last four digits of their Social Security number, the detailed reason for the appeal, and the signature of the requestor.

Appeals should be submitted using the state of Alabama’s online appeals form.

How Do I Report Fraud?

The Alabama Department of Labor is committed to preserving the integrity of the state’s unemployment trust fund and protecting Alabama residents from fraudulent unemployment claims and identity theft. The department conducts many types of fraud and abuse investigations throughout the year. This helps to ensure vital financial assistance is directed toward the Alabama residents who need it most.

If you suspect a worker of fraudulently collecting unemployment compensation, or if you have been the victim of identity theft, please make a report using Alabama’s online fraud reporting form.

Alabama Unemployment Office Locations

Alabaster Unemployment Office
109 Plaza Circle
Alabaster, AL 35007
205-663-2542
Albertville Unemployment Office
5920 U S Highway 431 North
Albertville, AL 35950
256-878-3031
Alexander City Unemployment Office
1375 Junior College Drive
Alexander City, AL 35010
256-414-6146
Andalusia Unemployment Office
212 South Three Notch Street
Andalusia, AL 36420
334-328-6739
Anniston Unemployment Office
1731 Coleman Road
Anniston, AL 36207
256-832-0147
Athens Unemployment Office
406 South Jefferson Street
Athens, AL 35611
256-230-0880
Bay Minette Unemployment Office
201 Faulkner Drive
Bay Minette, AL 36507
251-937-4161
Lawson State Community College - Bessemer
1100 Ninth Avenue SW
Millsap Bldg
Bessemer, AL 35022
205-929-3501
Birmingham Unemployment Office
3216 4th Avenue South
Birmingham, AL 35222
205-582-5200
Unemployment Office - Birmingham
2601 Carson Road
Birmingham, AL 35215
205-856-8538
Community College One Stop
3060 Wilson Road SW
Birmingham, AL 35221
205-929-6384
Brewton Unemployment Office
1023 Douglas Avenue Suite 314
Brewton, AL 36426
251-867-4276
Camden Unemployment Office
223 A Claiborne
Camden, AL 33726
334-382-9428
Alabama Unemployment Office - Cullman
1201 Katherine Street, NW
Cullman, AL 35055
256-734-5580
Decatur Unemployment Office
1819 Bassett Avenue South East
Decatur, AL 35601
256-355-0142
Demopolis Unemployment Office
1074 Bailey Drive
Demopolis, AL 36732
334-289-0202
Dothan Unemployment Office
787 Ross Clark Circle
Dothan, AL 36303
334-792-2121
Enterprise Unemployment Office
2021 Boll Weevil Circle
Enterprise, AL 36330
334-347-0044
Eufaula Unemployment Office
122 Paul Lee Parkway
Eufaula, AL 36027
334-687-8251
Fayette Unemployment Office
2631 Temple Avenue North
Room 37-B
Fayette, AL 35555
205-303-6030
Foley Unemployment Office
200 West Michigan Avenue
Foley, AL 36535
251-943-1575
Fort Deposit Unemployment Office
11 Milner Street
Public Library
Fort Deposit, AL 36032
334-404-4400
Fort Payne Unemployment Office
2100 Jordan Road Southwest
Fort Payne, AL 35968
256-845-2900
Gadsden Unemployment Office
216 North 5th Street
Gadsden, AL 35901
256-546-4667
Greenville Unemployment Office
117 West Commerce Street
Greenville, AL 36037
334-382-3128
Haleyville Unemployment Office
2010 9th Avenue North
Haleyville, AL 35565
205-486-4154
Hamilton Unemployment Office
1481 Military Street South
Hamilton, AL 35570
205-921-5672
Hayneville Unemployment Office
22 Washington Street N
Family Guidance Center
Hayneville, AL 36040
334-548-6307
Alabama Unemployment Office - Huntsville
2535 Sparkman Drive
Huntsville, AL 35810
256-851-0537
Jackson Unemployment Office
205 Walker Springs Road
Jackson, AL 36545
251-246-2453
Jasper Unemployment Office
2604 Viking Drive
Jasper, AL 35501
205-221-2576
Livingston Unemployment Office
10 Union Drive
UWA Kelly Land Hall
Livingston, AL 35470
205-652-3836
Luverne Unemployment Office
886 Glenwood Road
Luverne, AL 36049
334-335-2300
Mobile Area Unemployment Office
515 Springhill Plaza Court
Mobile, AL 36608
251-461-4146
Monroeville Unemployment Office
2119 Hwy 21 Bypass
Suite 100
Monroeville, AL 36460
251-575-3894
Montgomery Unemployment Office
1060 East South Blvd
Montgomery, AL 36116
334-286-1746
Oneonta Unemployment Office
728 2nd Ave. E.
Oneonta, AL 35121
205-429-4311
Ozark Unemployment Office
3259 south Hwy 231
Ozark, AL 36360
334-443-2000
Pell City Unemployment Office
311 Miles Parkway
Suite 102; PO Box 1045
Pell City, AL 35125
205-338-5440
Phenix City Unemployment Office
2602 College Drive
Phenix City, AL 36869
334-214-4828
Phil Campbell Unemployment Office
2080 College Road
NW Shoals Community College
Phil Campbell, AL 35581
256-331-6285
Roanoke Unemployment Office
3928 Hwy 431
Roanoke, AL 36274
334-863-8114
Scottsboro Unemployment Office
23123 John T. Reid Parkway
Scottsboro, AL 35769
256-574-1720
Selma Unemployment Office
1112 Water Avenue
Selma, AL 36703
334-872-0471
Alabama Unemployment Office - Sheffield
500 South Montgomery Avenue
Suite 102
Sheffield, AL 35660
256-383-5610
Talladega Unemployment Office
1005 South Street East
Talladega, AL 35160
256-521-0500
Troy Unemployment Office
1023 S Brundidge Street
Troy, AL 36081
334-566-3920
Tuscaloosa Area Unemployment Office
202 Skyland Drive
Tuscaloosa, AL 35405
205-758-7591
Valley Unemployment Office
321 Fob James Drive
Southern Union College
Valley, AL 36854
334-756-0024
Vernon Unemployment Office
44425 Highway 17
Vernon, AL 35592
205-695-6123