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VA Announces Plan to Close eBenefits in 2022

Veterans and their families may begin accessing their Department of Veterans Affairs (VA) benefits and services on the new and user-friendly VA.gov website starting April 30.

Users will be able to access information about VA benefits and services through a single site rather than through multiple locations.

All benefits-related features previously located in the eBenefits web portal will be available on VA.gov. Veterans are encouraged to start logging into the site using their current Digital Service (DS) Logon or creating a new account using ID.me.

“VA.gov offers Veterans an enhanced site in terms of usability and security with the implementation of two-factor authentication,” said Acting VA Under Secretary for Benefits Thomas Murphy. “The most frequently used features are now readily accessible on one website to include the ability to file a disability claim, check the status of a claim or change direct deposit and payment history.”

The eBenefits site will remain functional through March 31, 2022, to give Veterans an opportunity to complete claims started on the platform. Thereafter, VA.gov becomes the single source solution to access VA benefit and service information online.

U.S. Digital Service worked with thousands of Veterans to test the new and improved VA.gov. The department wanted to ensure Veterans deemed the site functional before migrating Veterans’ data.

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